Mac Cannot See Apps

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Connect your drive to the Mac. Quit all other applications on the Mac, especially those that may be trying to access the external drive (e.g. IPhoto, Words) Launch Disk Drill. Click on the external drive that you are trying to recover files from. If it has partitions, you will see all of them. This article was written by Chiara Corsaro.Chiara Corsaro is the General Manager and Apple Certified Mac & iOS Technician for macVolks, Inc., an Apple Authorized Service Provider located in the San Francisco Bay Area. Was founded in 1990, is accredited by the Better Business Bureau (BBB) with an A+ rating, and is part of the Apple Consultants Network (ACN). First issue: Users cannot see the SharePoint app icon. However, they can access documents online if they use a direct link. Second issue: 2 mac users cannot sync the folders by using the One Drive app since the app prompts the below message. However, another Mac user with the exact same roles and apps can sync the folders without an issue. To see if you can share an app, go to the App Store, find the app, scroll down to the Supports section and make sure that Family Sharing is listed. Some apps may not be enabled for Family Sharing. If you’ve acquired one of these apps, you will be able to see it in your purchase history, but your family members won't be able to see it. ‎Read reviews, compare customer ratings, see screenshots, and learn more about Max-see. Download Max-see and enjoy it on your iPhone, iPad, and iPod touch. ‎This app can be used to control hardware to take photo and record video by via wifi protocol, at the same time, it can also switch resolution to save photo and video.

  1. App Not Opening On Mac
  2. Mac App Store Not Downloading
  3. Application Cannot Be Opened Mac
  4. Mac Apps Won't Open

How to fix macOS 10.15 Catalina problems

Hello, thrill seekers. Looks like you’ve installed macOS Catalina knowing it’s not perfect and despite all warnings ended up here. You are not alone. We’ve rummaged through the internet and collected all macOS Catalina issues known to date. And boy, there’s a lot of wrongs to fix.

1. Can’t install macOS Catalina

You’ve unpacked the installer and now macOS Catalina install stuck on the initial reboot. All you can see is a black screen and even a hard reboot doesn’t help it. Though it’s perfectly normal for an installation to take some time (sometimes up to 10 hours), you can try a few workarounds.

  • Install Catalina in the Safe Mode
  1. Press and hold down the Power key to shut down your computer.
  2. Now, hold down Shift while it’s booting up.
    You will see the Apple logo on a grayish background with a progress bar. After you entered the Safe mode, run the Catalina installer again. Hopefully, it reaches completion this time.

Tip: Press Command + L in the middle of the macOS installation. You will see if it’s still active and the remaining time before completion.


  • Do a PRAM and SMC Reset

It’s one of those last-ditch solutions that restore deep system settings including kernel information. It isn’t something you should be doing regularly but in our case, it’s worth trying.

How to reset PRAM
1.Shut down your computer
2. Press the Power key
3. Immediately press Command + Option + P + R keys
4. Hold down the keys until your Mac reboots
5. Let go of the keys

To reset SMC

1. Turn off your Mac
2. Hold down Control + Shift + Option and press power
3. Hold the buttons for 10-15 sec
4. Release the keys and restart your Mac
After you’re done, repeat macOS Catalina installation from scratch.

  • Free up space on your drive

macOS Catalina takes up about 30 GB on your drive. That’s unprecedented in macOS history. When you see the 'macOS Catalina cannot be installed on Macintosh HD' message, this sometimes means that there is not enough disk space for the new macOS. Therefore, you need to free up some space on your Mac.
How to free up space? Move your largest files onto an external drive — will take you about 20 minutes. Or if it looks like too much fuss, free up your storage with CleanMyMac X. It’s a tool that is actually notarized by Apple (shouldn’t be confused with MacKeeper).

You’ll easily remove 7-10 GBs of system garbage. Then you can install macOS Catalina on a drive that’s clean and refreshed.

Here I’ve found a link to a free version of this app — enjoy.

Catalina installation stuck on “Setting up your Mac” screen

So your installation has started but seems to be stuck on the initial screen. What can you do? If your patience has finally run out, it’s time for a mission abort.

  1. Press the power button and wait till your Mac reboots.
  2. Start the installation all over again — this time it should go fine.

“macOS Catalina could not be verified”

This error usually appears when the download has finished. Apparently, it has something to do with cached content associated with your user account.

  1. Open System Preferences > Sharing > Content caching
  2. Switch to “All content`’ in the dropdown menu

The first attempt to download Catalina would often return the same error. But don’t give up just yet! Try downloading Catalina once again — this time it will download it from the cached copy on your Mac which will take about 10-15 seconds. Now it should be ok.

If it doesn’t help you can also:

  • Simply restart your Mac
  • Download Catalina under different “user” on your Mac
  • Try to delete system cache with CleanMyMac

2. macOS Catalina freezing upon reboot

The situation looks like this: macOS Catalina has completed the install, and after you restart your Mac it is stuck on login screen. You see the progress bar but it isn’t going anywhere. What to do?
As one user pointed out, the problem may be caused by 3d party kernel extensions or kexts. They act as drivers — if you like a Windows analogy — and give access to your Mac’s hardware.

  • Solution: Move Library Extensions

As a band-aid solution, you can relocate your /Library/Extensions kexts to a backup folder. As confirmed by many users, this fixes macOS Catalina stuck on reboot problem.
To perform this, you will need Terminal app:
Click Launchpad > Terminal
Now paste in the following command:

mkdir ~/Extensions-Backup && sudo mv /Library/Extensions/* ~/Extensions-Backup/

This command relocates your Library Extensions to the username/Extensions Backup folder. Later you can put the Extensions back where they belong at: /Library/Extensions.

One more solution to macOS Catalina freezing

Generally, Macs freeze when some process is hogging the memory. Some background plugin could be eating up all the available RAM. Here is the method I use to identify my background memory-hoggers.
To get a clear idea what it is, I use CleanMyMac X’s Speed utility.
You need to install CleanMyMac X — it’s available as a free version too.
Open the app, click “Optimization.”

This will give you an idea what Launch Agents are working in the background so you can isolate and disable them.

PS. Heavy consumers — this tab reveals processes that are critically memory-demanding.

3. macOS Catalina apps not working

This is one of the macOS Catalina problems that trails back to macOS Mojave. As you’ve probably heard, app architecture knows 2 types: 32-bit and 64-bit. The 32-bit apps will not be supported on macOS Catalina, period. Sadly, they are not just some lo-fi indie apps, we are talking Photoshop!

Did you know:Apple states that 64-bit apps use memory more effectively and so will work faster on your Mac.

  • Check your 32-bit apps

There’s a quick way to count your potentially problematic applications.

  1. Click the Apple logo > About this Mac > System report
  2. Now find Applications in the sidebar.

To have a deeper look into your apps, where they come from, and how much space they are taking, run the Uninstaller tool in CleanMyMac X. Download this program here — it’s free to download.
Launch the app and click the Uninstaller tab

Here you can see your 32-bit apps and sort apps by “Last used.”

For example, I found a 32-bit video editor, which I didn’t realize was there, stealing away 600 MB of my space.

  • Reset an app that misbehaves

App Not Opening On Mac

If a particular app stopped working on macOS Catalina, you can reset it with CleanMyMac. This operation doesn’t delete any user data and only restores it to the default state. In 9 out of 10 cases this helps solve syncing issues and sudden app freeze-ups.

Choose an app from the list in the Uninstaller (see screenshot above)
Now click on the drop-down menu under “Uninstall” button
Click on the Reset button that appears

  • Update your applications

In anticipation of various macOS Catalina issues, some developers have already optimized their programs for the new OS. Go to the developer’s site and download the latest available version.
Yes, I’ve already told you about CleanMyMac, but it appears to have just the right tool to handle macOS updates. It automatically updates every single app on your Mac. Though it may take some time, it’s a smart way to debug your macOS Catalina apps.
Once you get CleanMyMac X, click the Updater tab in the sidebar.
Click Select All above the app list.
Now, click Update.

4. macOS Catalina is running slow

Quite expectedly, some of the most reported issues on macOS Catalina are speed-related. Some background processes are hogging the CPU, most notably, the fileproviderd process. Thing is, macOS 10.15 Catalina heavily exchanges data with web-related processes, like cloud storages. There are countless rough edges to this process.

  • Disable the fileproviderd process
    Go to Launchpad > Activity monitor

    Here you’ll need to figure out what process is eating up the most resources. Watch out for the processes named mds and fileproviderd. If they take up 80-100% of CPU, try closing them using the [X] button above.

  • Disable browser extensions

    • Browser extensions may be the culprit of many macOS Catalina issues. Leave the bare minimum of browser extensions and see how your Mac reacts.

5. Problem with Apple ID settings

This happens when Catalina is prompting you to update your Apple ID details. You’ve entered your password but the pop-up keeps coming back after some time.

  • Solution: Enable Keychain in iCloud settings

Go to System Preferences > Internet Accounts > iCloud
Log in into your account and check the list of services that use iCloud.

Tick Keychain and enter your credentials.

6. Sidecar problems on macOS Catalina

Sidecar is a feature that doubles your workspace as you can use an iPad as a second monitor. The common issue here is inability to connect your iPad to the computer. First off, make sure you have iPadOS installed on your iPad. Then, find your Mac in the list of Sidecar-supported models:

  • Late 2015 27″ iMac
  • 2017 iMac Pro
  • Mid 2016 MacBook Pro
  • Late 2018 Mac mini
  • Late 2018 MacBook Air
  • Early 2016 MacBook
  • 2019 Mac Pro

If your Mac is pre-2015, there’s still a workaround to enable Sidecar.

Open Terminal and paste in the following command:

defaults write com.apple.sidecar.display allowAllDevices -bool YES

Did it make the trick? Unfortunately, this combination is not guaranteed to work.

7. iCloud issues on macOS Catalina

Cannot download folders from iCloud

iCloud integration is one of those weak spots that produce tons of bugs. Fixes for such macOS Catalina problems are already on the way.

  • Download each file individually

If you cannot download folders from iCloud, download each file individually. Unfortunately, this is the only available workaround at this point.

Did you know: Some part of your iCloud data is stored on both Google and Amazon data centers.

Cannot accept iCloud terms and conditions on Catalina

As of October 2019, this problem has too been widely reported. No matter how many times you’ve accepted the conditions, the legal disclaimer keeps coming up. It appears, that the problem occurs because you have more than just one device connected to iCloud.

  • Go to System Preferences > Internet Accounts.
  • Now, click the iCloud icon

You should see the Terms & Conditions pop-ups that is now in a pending state. Press Accept.

Repeat the procedure for all iCloud accounts and your devices you’ll see in the list.

8. Music Library freezing

The iTunes had been the centerpiece of music on macOS. With its removal things quickly went sideways. Since the arrival of the iTunes successor, Music app, many folks noticed their album artworks missing, Music Library freezing etc.
The typical case is your Mac says its “updating the Music Library”, spinning endlessly, without any progress. The issue is likely caused by obsolete Mojave caches and the remains your previous iTunes ecosystem.

  • Empty your Music folder

And all music-related Library caches.

  1. Back up your music and move it out of Music folder
  2. Open ~/Library and delete any items titled “Music” or “iTunes”
  3. Repeat for ~/Library/Caches
  4. Restart your Mac and see if it worked

Don’t forget to put your music albums back where they had been before.

9. Wi-Fi issues on macOS Catalina

Wi-Fi not working after macOS Catalina update is pretty common. While your macOS is brand new, your Wi-Fi is still relying on some old protocols.

First, try to turn the Wi-Fi off and on again. If that doesn’t help you go to System Preferences > Network

Click on the dropdown menu that shows your Network.
Now, try choosing a different network — just to reset and shaken up the old settings

  1. Connect to your default network
  2. Check to “Automatically join this network”

Alternative fix with CleanMyMac X

To fix Wi-Fi problems on Catalina, we’ll use some of the tools from the free version of CleanMyMac X.

  1. Download the app and open the Privacy tab
  2. Find the Wi-Fi Networks option

Check all the networks in the list and click Remove.

Cannot

This will make your Mac forget your old Wi-Fi stations and you’ll be able to reconnect again.

10. Bluetooth not available on macOS Catalina

If your Bluetooth is not working on macOS Catalina, there’s one easy trick you can do. You should try deleting your Bluetooth.plist files. Don’t worry, it will auto-create a new copy of itself.

  1. Click Finder > Go > Go to Folder…
  2. Type in: Library/Preferences


Now, look for a file com.apple.Bluetooth.plist

3. Delete it and restart your Mac.

11. Safari Extensions stopped working

There is a certain kind of Safari extensions, namely, .safariextz files that have been excluded from support in macOS Catalina. They no longer can be installed on Extensions page and are now considered “Legacy.”
RES, Ublock, and Bitwarden are some of the notable extensions that Safari users will miss on Catalina. What’s happening is Apple gradually moving away from the accepted web extensions format (WebExtensions) to the iOS-compatible extensions.

  • Accept this fact (or wait patiently)

If you are missing your favorite ad blockers or other extensions, the easiest is to switch to a different browser. There is also a possibility that the developers will overhaul their extensions to support Safari 13 but we all will have to wait until that happens.

12. Storage filling up for no reason

So you’ve upgraded to macOS Catalina only to discover that a big chunk of free space is missing. Some identified folder is eating up your storage but how can you find it? The issue could be related to Time Machine backups and clones of APFS snapshots stored in different locations.

  • Slim down your Time Machine snapshots

You can perform this operation safely in CleanMyMac X.
Download the app (a link to free edition) and launch it.
In CleanMyMac X:
Click the Maintenance tab
Choose “Time Machine snapshots thinning


As a manual solution, paste in the following commands in Terminal:

Mac App Store Not Downloading

tmutil listlocalsnapshots / tmutil listlocalsnapshots /System/Volumes/Data

This lists the local snapshots created by your Time Machine. If you’re ready to delete those, type in this:

deletelocalsnapshots <snapshot_date> </snapshot_date>

Find no apps tab after updating to the newest iTunes 12.7? Read this guide to find why iTunes apps not showing, and how to view them again.

iTunes Tips & Issues

Application Cannot Be Opened Mac

iTunes Basic Learning
iTunes Music Tips
iTunes Libary Tips
iTunes Connection Issues
Other iTunes Data Issues
AnyTrans – Best iPhone Data Transfer

This iTunes alternative can help you add data like apps or ringtones to iPhone iPad easily. Just give it a try by yourself after you learn why iTunes apps not showing up.

iTunes apps not showing problem is one of the most common iTunes problems. In the past, this problem can be fixed after you update iTunes to the newest version of iTunes, or update iOS firmware. However, after iTunes 12.7 is available now, many users have complained that there are just only no app items for syncing, but even no Apps tab in the left side of iTunes.

“Where are my apps in iTunes?” Here in this post, we will show you the answer why are apps not shown in left hand panel in iTunes 12.7, and some fixes for can’t see iPhone apps in iTunes 12.6 and older.

Part 1: Why iTunes 12.7 Apps Not Showing

Mac Apps Won't Open

Actually, you are not the only one shocked by the unexpected changes of iTunes 12.7. Many users also find the apps tab missing from iTunes. Previously, we may call the iTunes app not showing as a bug or a problem. But honestly, in iTunes 12.7, it is not at all. Why? That’s because Apple has removed its ability to sync apps and ringtones, and now iTunes just focuses on transferring music, movies, TV shows, podcasts, and audiobooks.

To make it much more clear what the latest iTunes 12.7 has changed, we list them below:

  1. There is no Apps tab in iTunes library (But also no tone tab. Have you noticed it?). So there are no more apps as well as tones syncing, updating, etc.
  2. There is no Apps tab in Device option either so you can not manage your apps on iPhone iPad, like app removing, anymore though iTunes.
  3. The most significant one is that there is no Store tab at the bar of Library, For your, Browse, and Radio. No more app downloading.

Putting it simply, Apple is starting moving out the app trace from iTunes. Apple official suggests users to use the new App Store on iPhone iPad to redownload them without your computer. But what if you really need to add apps to iPhone iPad from Mac or PC, or managing the apps on device, such as deleting? Keep reading to get the practical solutions below.

Apps Not Showing in iTunes 12.7

Part 2: iTunes Alternative for iTunes 12.7 Apps Not Showing

As we mentioned above, iTunes 12.7, or later, has no such function of managing apps. Under such situation, we need to seek help from other iOS data manager alternatives to do so. Here in this part, we recommend a professional one – AnyTrans.

  1. It lets you back up apps to your app library, and then you can sync the apps even in the old version to your device.
  2. It allows you to transfer apps from computer to iPhone, or iPhone to iPhone and deleting the unwanted ones without effort.
  3. Besides that, it also supports transferring other data such as ringtones, music, videos, etc.
  4. What’s more, it won’t erase any existing data on your device. You don’t need to worry about data missing with AnyTrans.

Here we will show you how to back up apps from iPhone/iPad to app library, download AnyTrans now and follow the steps below to add apps to your device.

Free Download * 100% Clean & Safe

Step 1. Open AnyTrans > Plug in your iPhone or iPad > Choose Device Manager > Switch to Category Management > Click Apps.

Click Apps in AnyTrans – Step 1

Step 2. Choose the apps you need > Click Download to App Library button to start backing up apps locally.

Step 3. Now, you need to enter your password to sign in to iCloud.

Sign in iCloud Account – Step 3

Step 4. Choose App Downloader in the left-side menu > Click App Library > Manage your downloaded apps: Update apps, Install apps to your device, Delete apps.

AnyTrans can also help you sync ringtones from iTunes to iPhone. Besides that, it also enables you to transfer songs to your iPhone as ringtones, just click Device Manager > Audio > Ringtones > Click “+” button to make it.

Bonus Tip: How to Fix Apps Not Showing in iTunes

Before iTunes 12.7 is released, “iPhone apps not showing in iTunes” issue is normally caused by factors like iOS firmware, iTunes software itself, jailbreaking, etc. And you can try these methods to get rid of it:

Tip 1. Transfer Purchased Apps from iPhone to iTunes.

Tip 2. Signing-Out and Signing Back into the Apple Account on Device.

Tip 3. Restore Device in Recovery Mode.

The Bottom Line

Apple removes the ability to sync and manage apps and ringtones in iTunes 12.7, so you find apps not showing up. If you still want to transfer apps or ringtones from computer to iPhone iPad, then try AnyTrans right away.

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