Cancel iPhone app subscriptions There are three ways to cancel your subscriptions. One is in the App Store, one is in settings, and one happens when you delete an app. Explore the world of Mac. Check out MacBook Pro, iMac Pro, MacBook Air, iMac, and more. Visit the Apple site to learn, buy, and get support.
If you have anexisting AppleCare Plus Plan and now you regret the purchase or if you areplanning to sell your device, you’ll be happy to know that it is possible tocancel it and receive a partial (or full) refund.
The process of canceling AppleCare is surprisingly complicated. After browsing forums and Apple web site for several hours, I finally decided to call their Support to get answers directly from the source. Here’s what I found.
Following are fourways to cancel AppleCare:
- Call Apple Support at (800) MY–APPLE (800–692–7753)
- Send notice to AppleCare Administration either by mail or by fax
- Cancel from App Store
- Cancel with iTunes or Music app
However, the quickest way to cancel AppleCare is from the iPhone. Go to Settings, tap on on your name to get to Apple ID. Then tap on Subscriptions, find AppleCare+ subscription, and tap on the Cancel Plan button.
How To Cancel AppleCare
Before canceling the AppleCare plan you need to know that there are several plans, and all of them are called AppleCare. So, first, you have to know which one you have.
There are three typesof warranty provided by Apple.
First is alimited warranty which usually lasts for one year and does not coverany accidents. It’s called just AppleCare.
It’s a typical manufacturer warranty which deals with manufacture defects, and every Apple device comes with it. It does not cost you anything, and there is no way or need to cancel it.
Second is the AppleCare Protection Plan. It’s basically the same warranty as above, but you buy it to extend the warranty for 2-3 years (depends on device type). This was the first extended warranty (before AppleCare+), and it is not offered in the US anymore. However, it may still be available in other countries.
And finally, AppleCare Plus or AppleCare+. When people talk about AppleCare, they usually mean this Plan because it’s more expensive, and it covers more than limited warranty. In this post, every time I mention AppleCare, I assume it’s AppleCare Plus.
If you are a visual leaner, then it is probably easier for you to watch the video tutorial:
If you are confused, readmore about various Applewarranty plans here.
How do I know if I haveAppleCare?
Check the status of AppleCare for the device here. All you need is to provide the device’s serial number. The page also includes information on ways to obtain the serial number.
For instance, this is what I saw for my iPhone:
Alternatively, you can check it on iPhone. Go to Settings, tap on About and you will see AppleCare+ and when it will renew. Unfortunately, you cannot cancel the plan from here. So, keep reading.
Canceling over thephone
For some people, it’seasier to pick up the phone and call customer service. If you one of thosepeople you need:
- AppleCare agreementnumber (found on Proofof Coverage)
- Device’s serial number
- Original sales receipt(optional)
Once you located thisinformation, call Apple Support at (800) MY–APPLE, and they will walk you overthe process.
I must admit that thepeople at Apple Support are among the nicest people I had to talk to. If thereis a wait time, you can always opt to get a callback instead of waiting on theline.
Canceling by mail orfax
In my opinion, it’sthe most inefficient way to contact a technology company, but if you likewriting letters, then all you need to do is to send a written notice.
The address of AppleCare Administration in the U.S. is: P.O. Box 149125, Austin, TX 78714-9125.
The fax number is 916-405-3973.
For countries otherthan the USA, start with this page,choose the type of Apple device, and then location to find the correct mailingaddress.
Cancel AppleCare on iPhone
Followthese steps to cancel AppleCare on iPhone:
- Goto Settings
- Tapon your name to open Apple ID settings
- Tapon Subscriptions
- FindAppleCare+ subscription and tap on Cancel Plan button
Below are thescreenshots of the process I followed myself:
Can’t find subscriptions in iPhone?
When I published the first revision of this article, one of my readers Yushan Y., send me an email with the following question: “I want to cancel it, but my Subscriptions in settings say I don’t have any subscriptions.”
In this case, Apple suggests that the issue is caused because of either:
- You are using Apple ID different from the one used to purchase AppleCare+
- Or the subscription was done by another family member
- Or the Apple account is not complete (missing billing address, etc.)
You can always reach out to Apple Support for help. And that’s what Yushan did. It turned out that the account was missing some personal information.
Apple App Purchase Cancel
Cancel in iTunes or Music app
If you have a Windows computer or Mac with older OS, then you can use iTunes. On Macs with macOS Catalina and later iTunes is replaced with Music app, but the process is the same for both apps.
- Click on Account item in the menu
- Click on View My Account…
- Under Settings find Subscriptions and clickManage
- Click on Cancel Plan button
Screenshots
Cancel Mac AppleCare in App Store
If you have a Mac, then you can cancel AppleCare from the App Store. Just follow the steps:
- Start App Store app
- Scroll to Manage Section and click on Managebutton next to Subscriptions
- From here you can cancel the plan
Screenshots
Getting Refund When Paid In Full
There are two ways topay for the extended warranty: pay in full (up front) or monthly. In some cases(not always), you save up to 25% when paying upfront.
When canceling theone-time plan, you can get a refund for unused service.
If AppleCare was paidin full and was canceled within 30 days of the plan purchase, then the buyergets a full refund minus the value of the service provided, if any.
If AppleCare wascanceled after 30 days, then the partial refund will be prorated. The refund amount will be equal to a percentage of theremaining Plan plus cancellation fee minus any service fee.
AppleCare Refund calculation
Let’s assume you purchased a 13-inch MacBook and paid $269 for three year AppleCare+ Plan.
After one year, you decided to sell the MacBook and get a refund for AppleCare (MacBooks require Plan paid in full, there is no monthly option). The remaining two years will be prorated as 66% of $269, which is equal to $177.54.
There is also a cancellation fee, which is equal to either $25 or 10% of the pro-rata amount, whichever is less. In our case, 10% of 177.54 is less than $25, so after subtraction, the amount is $159.79.
There is a smallcaveat, however. Remember, the “minus the value of the service provided”clause? While reading multiple forums, I saw a question which popped up severaltimes:
Can I cancel AppleCareafter a repair?
Yes, it is possible. However,the amount of refund will decrease by the cost of the repair. For instance, ifthe prorated refund amount is $159.79, Apple will subtract the value of therepair done under the AppleCare plan. And nine times out of 10, the refundafter the repair will be $0.
Canceling Monthly Plan
Canceling the monthly plan is even easier. Since you didn’t pay anything up front, then there is obviously no refund. When canceling the monthly plan, simply cancel the subscription, and your account will not be charged anymore.
Can I Cancel TheMonthly AppleCare Plan After Doing a Repair?
If you want to cancelAppleCare on iPhone after repair then you will be happy to find out thataccording to paragraph 9.1 Your Cancellation Rights for monthly payment plans can be canceled at any time forany reason:
“Regardless of yourmethod of purchase, you may cancel this Plan at any time for any reason. If youpurchased your Plan from any seller other than Apple directly (a “Reseller”),contact the Reseller to cancel your Plan.”
Should I Cancel It?
Before dropping thewarranty, I suggest to pause and think if it is a wise approach.
Let’s review a coupleof use cases so that you can make an informed decision.
Canceling in first 30 days
If you did not have any incidents, then you get a full refund if paid in full, or you avoid paying a monthly fee for 2-3 years. In either case, you are not losing anything except for extra protection.
So, now the decision really depends on if AppleCare worth it or not. The answer may be different for
Canceling after one year
In this case, the decision is not quite clear. If you didn’thave incidents, then the maximum you get is half of what you paid upfront. Inthe case of monthly plans, you don’t get anything at all. So the entire yearpayment is essentially a loss.
One could argue, there is no point to keep paying for theservice you don’t need. So, ultimately, it’s your choice.
Canceling after a damage
The decision depends on the number ofincidents. Under the AppleCare+ plan, you are allowed up to two incidents(called Service Events).
If you had two Service Events, then thedecision depends on whether you paid in full or if you are on a monthly plan.In the first case, you get 0 in a refund. In the second case, even if you keeppaying, you will not get any more coverage. So, by all means, go ahead andcancel it.
If you had one Service Event, forinstance, if you had a repair after water damage worth $700, then you alreadyhad the plan paid off. You still have one more incident, and I wouldn’t suggestcanceling AppleCare.
Canceling before selling
Somepeople think they can sell a device for premium if the AppleCare did not expireyet. However, do not expect that you get the full refund amount.
Mostlikely, a buyer would likely pay a little more if you agree to transfer theplan. And if this is the case, I believe you can get more if you cancel theplan instead of transferring it.
Related Questions
Can I purchase AppleCare later?
For people who did not buy AppleCare at the time of device purchase, there is a 60-day window when AppleCare+ plan can be purchased.
AppleCare+ can be purchased either online, at Apple Store, or by calling Apple Support.
The Plan cannot be obtained after 60 days since the date of purchase of the device.
Do students get a discount on AppleCare?
Students qualify for a20% discount on AppleCare with the purchase of eligible Mac or iPad. Justsearch for “education” on the Apple Store, and it will provide show deviceswith reduced prices.
By the way, if youwant to save even more on the new Apple device purchase, check my other post: How to Save $500 on New MacBook.
And if you are notsure which MacBook to buy, here’s the guide specifically for students:
Other warranty options
If you purchased theApple device with a decent enough credit card, the chances are that they offeran additional warranty.
For instance, I calledCiti bank and asked about my credit card. The customer service rep told me thatmy card comes with two additional benefits: Extended Warranty and Damage &Theft Purchase Protection.
With extended warrantybenefit, I get an extra 24 months of the additional warranty, which kicks inafter the original warranty expires. For instance, with the card, Iautomatically get two more years of the limited one-year warranty. And if Ipurchase AppleCare, I get it for five years instead of thee.
My damage and theft protection benefit cover me for the first 90 days. With this benefit in the case I reviewed above (buying AppleCare after damage), I wouldn’t even try to obtain AppleCare.
It would make more sense to go with the option provided by my credit card company instead of purchasing the Plan from Apple.
Last piece of advice
If you firmly decided to part ways with AppleCare Plus coverage, I totally understand.
However, I think you still need to protect your device with a good case. Even the best case will be 10x cheaper than AppleCare, and 30x cheaper than a repair bill from Apple.
In my experience, the best cases for iPhones provided by OtterBox and the best cases (military grade) for MacBooks by i-Blason.
So, do yourself a favor, invest in good protection if you decided to cancel the premium insurance.
If you need recommendations on cases for MacBooks check my other post: UnderCover: Case, Skin or Sleeve For MacBook
That’s all I wanted to share about canceling AppleCare and things I found out. Let me know if you have any questions at al@macmyths.com.
Topics:
Image Credit: Apple
Cancel Apple App Subscription Macbook Pro
About cancelling a subscription
- Most subscriptions automatically renew unless you cancel them.
- If you cancel, you can keep using the subscription until the next billing date.
- If you cancel during a trial period, you might lose access to content immediately.
If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.
Cancelling subscriptions is slightly different in Israel, South Africa and Turkey. Find out about special circumstances for these countries and regions.
How to see or cancel subscriptions on your iPhone, iPad or iPod touch
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. (Or if you want to cancel Apple One but keep some subscriptions, tap Choose Individual Services.) If you can’t see Cancel, the subscription has been cancelled already and won't renew.
See or cancel subscriptions on your Mac
- Open the App Store app.
- Click the sign-in button or your name at the bottom of the sidebar.
- Click View Information at the top of the window. You may be asked to sign in.
- On the page that appears, scroll until you see Subscriptions, then click Manage.
- Click Edit next to the subscription that you want. Don't see the subscription that you're looking for?
- Click Cancel Subscription. If you can’t see Cancel Subscription, then the subscription has been cancelled already and won't renew.
See or cancel subscriptions on your Apple Watch
- On your Apple Watch, open the App Store.
- Scroll to Account and tap it.
- Tap Subscriptions.
- Tap the subscription that you want. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. If you can’t see Cancel Subscription, then the subscription has been cancelled already and won't renew.
See or cancel subscriptions on Apple TV
On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV. For Apple TV (3rd generation or earlier), use an iOS or iPadOS device or computer to manage your subscriptions.
- Open Settings.
- Select Users & Accounts and then select your account.
- Select Subscriptions.
- Choose the subscription that you want to manage, then select Cancel Subscription. If you can’t see Cancel Subscription, then the subscription has been cancelled already and won't renew.
If you don't have an Apple device
To see or cancel your subscriptions, use iTunes on a Windows PC or follow the steps for your Android device or other device.
If you don't see the subscription that you're looking for
If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.
Is the subscription billed through another company?
On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple or something similar, the subscription might not be billed through Apple.
Get help with subscriptions that aren't billed through Apple.
Did a family member sign up for the subscription?
A Family Sharing organiser can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.
Turn on Ask to Buy.
Did you subscribe with a different Apple ID?
To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.
Do you need to manage iCloud storage or AppleCare plans?
Downgrade your iCloud storage plan.
Manage an AppleCare+ plan or AppleCare Protection Plan.
Learn more
- What is a subscription?
- Request a refund.
- Find out what to do about unfamiliar charges.
- Find out how to switch your subscription to a different plan, such as plan that you can pay annually or a plan that you can share with family.
- To see when subscriptions were billed to you and at what price, check your purchase history.
- If you don't receive receipts when a subscription renews, you might have turned off renewal receipts. If you want to receive receipts, follow the steps in this article, then turn on Receive Renewal Receipts.